Deeloh Technologies, LLC/Extempore Privacy Policy

Your privacy is important to Deeloh Technologies, LLC, (“Deeloh Technologies”). This Privacy Policy applies to the online collection of information via the software and internet Services and is incorporated into any applicable agreement and service terms and any general terms of use for the Extempore mobile application (“Application”) and the website found at www.extemporeapp.com and extempore.salesfitness.net (“Site”; Application and Site collectively referenced as “Extempore Services”).   By using the above Extempore Services, you consent to the terms of this Privacy Policy and to Deeloh Technologies, LLC’s processing of personal information and non-personal information for the purposes provided in the Privacy Policy. You expressly consent to the processing of your Personal Information according to this Privacy Policy. Personal Information may be processed by Deeloh in the country where it was collected as well as other countries (including the United States) where laws regarding processing of personal data may be less stringent. You further consent to reviewing the Privacy Policy from time to time to view any updates.

WHAT INFORMATION WE COLLECT

We collect information about our users in several ways: directly from the user – whether by email, account registration, requesting services, using services, or taking part in activities in the Extempore services -from our web server logs, through cookies, and through use of applications (such as the Extempore Application).

Please be aware that if you prefer not to provide us with your Personal Information, because such information may be necessary for us to provide certain services, we may not be able to, or may choose not to, make such services available to you.

HOW WE USE THE INFORMATION

We use the information primarily to provide you with a personalized Internet and application experience that delivers the information, resources, and services that are most relevant and helpful to you, to improve our business processes and services, to provide you the information and services you request from us, and to provide you with notices.

We also respect our contracts with you and other parties and legal processes. As a result, we may collect information to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, or to otherwise protect our rights or those of third parties, and to comply with applicable laws, regulations, and legal process;

Finally, we collect information to fulfill any other purpose for which you provide it and as otherwise necessary or useful for us to conduct our business, so long as such use is permitted by law. For example, if you request a newsletter, we will collect information sufficient to provide you with such newsletter.

Because non-personal information does not identify who you are, we do not limit the ways we may use or share non-personal information. For example, we may share non-personal information with our affiliates, suppliers, employees and agents, other businesses, and the government.

USER-SUPPLIED INFORMATION

When you register for our services or order products via our mobile application or our site, we ask you to provide some personal information, for example, your name, address, phone number, email address, payment card information, and/or certain additional categories of information resulting from use of the Extempore Services.  We keep this information in a contact database for future reference, as needed. We may use certain information you provide to offer you products and services that we believe may be of interest to you. If you don’t wish to receive such offers, you may opt out (unsubscribe) by emailing us at:  info@extemporeapp.com.

If you contact us for customer support, we may ask you to provide information about your computer or about the issues you are trying to resolve. This information is necessary to help us answer your questions. We may record your requests and our responses for quality control purposes.

Deeloh Technologies, LLC may make websites or mobile application space available to you for chat rooms, forums, message boards, or news groups.  Please remember that any information disclosed in these areas is public. You should exercise caution when disclosing personal information in these areas. Don’t disclose information in these public forums that might be considered confidential.

If you have a paid account for use of our Deeloh Technologies, LLC mobile application, your application-related data, such as employee information, non-public user-created videos, training policies and others, of course is maintained in our secure servers, is not used by us in any fashion unless otherwise stated herein except in anonymized fashion to track general usage statistics and will be deleted at your request upon account termination.

USAGE DATA

We may use statistics or other data regarding your usage of the Extempore Services, such as your use of the Application for training.  We may use such statistics and data for product development or other business analytic purposes, but only in the aggregate and without any personally identifiable information about individual users.

We may also track information about your visit to the Site and store that information in web or mobile server logs, which are records of the activities on the Site. Our servers automatically capture and save the information electronically. Examples of the information we may collect include:

  • Your unique Internet protocol address
  • The name of your unique Internet service provider
  • The city, state, and country from which you access our services
  • The kind of phone or other mobile device, browser or computer you use
  • The number of links you click within the mobile application or site
  • The date and time of your visit
  • The web page, links or application from which you arrived to our site
  • The pages you viewed
  • Certain searches/queries that you conducted via the Deeloh Technologies, LLC

The information we collect in mobile or web server logs helps us administer the Extempore Services, analyze usage, protect the Extempore Services from inappropriate use, and improve the user’s experience.

COOKIES

In order to offer and provide a customized and personal service, we may use cookies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a web server and stored on your computer’s hard drive. We use cookies to help remind us who you are and to help you navigate our sites during your visits. Cookies allow us to save passwords and preferences for you so you won’t have to reenter them each time you visit.

The use of cookies is relatively standard. Most browsers are initially set up to accept cookies. However, if you prefer, you can set your browser to either notify you when you receive a cookie or to refuse to accept cookies. You should understand that some features of many sites may not function properly if you don’t accept cookies.

THIRD PARTY SERVICES

We may use services hosted by third parties to assist in providing our services and to help us understand our customers’ use of our products. These services may collect information sent by your browser or mobile application, including your IP address, location or cookies. If these third party services collect information, they do so anonymously and in the aggregate to provide information helpful to us such as website trends, without identifying individual visitors. Please see “Cookies” in the section above for information on how you can control the use of cookies on your computer.

CHILDREN’S PRIVACY

Information Collected from Children

The Extempore services will collect two types of information from all its users, including children:

  1. Information necessary to use the services: username, password and email address only.
  2. Content generated by a child during the use of the Extempore mobile application: uploaded video or audio files generated in response to an instructor’s coursework and/or assessments.

Consent

With regard to school-based activities, COPPA allows teachers and school administrators to act in the stead of parents to provide consent for the collection of personal information from children. Schools should always notify parents about these activities. For more information on parental rights with respect to a child’s educational record under the Family Educational Rights and Privacy Act (FERPA), please visit the FERPA site.

When Information Collected From Children Is Available To Others

We may share information with our service providers if necessary for them to perform a business, professional, or technology support function for us.

We may disclose personal information if permitted or required by law, for example, in response to a court order or a subpoena. To the extent permitted by applicable law, we also may disclose personal information collected from children (i) in response to a law enforcement or public agency’s (including schools or children services) request; (ii) if we believe disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety or protect the safety of a child using our sites or applications; (iii) to protect the security or integrity of our sites, applications, and other technology, as well as the technology of our service providers; or (iv) enable us to take precautions against liability.

Parental Choices and Controls

At any time, parents can refuse to permit us to collect further personal information from their children in association with a particular account, and can request that we delete from our records the personal information we have collected in connection with that account. Please keep in mind that a request to delete records may lead to a termination of an account or will render the Extempore Services unusable.

DELETION OF COLLECTED AND USER-GENERATED INFORMATION

Upon termination of a student account, Deeloh will delete certain information, which may include grades and uploaded content. Please see our services agreement for more information. However, Deeloh will not delete instructor-generated information unless specifically requested by emailing support@extemporeapp.com.

HOW WE PROTECT THE PERSONAL INFORMATION THAT WE COLLECTS

We have implemented certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use, or disclosure. However, please note that we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.

Also, please note that we may store and process your personal information in systems located outside of your home country. However, regardless of where storage and processing may occur, we take appropriate steps to ensure that your information is protected, consistent with the principles set forth under this policy.

WHO HAS ACCESS TO THE PERSONAL INFORMATION?

We will not sell, rent, or lease mailing lists or other customer data to others, and we will not make your personal information available to any unaffiliated parties, except as follows:

  • To agents and/or contractors who may use it on our behalf or in connection with their relationship with us (for example, we may use third parties to help us with promotional campaigns).
  • As required by law, in a matter of public safety or policy, when we believe that disclosure is necessary to protect our rights or property and/or comply with a judicial proceeding, court order, legal process served on our website, law, or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules, or engage in behavior that is harmful to other visitors, or is illegal.
  • We may rely on affiliates for support of the products and services we offer.  If so, our affiliates would be required to preserve the confidentiality of any personal information they may access.
  • We will not disclose any information about your unique usage to unaffiliated third parties, except as necessary to service the account, to enforce the terms of use, to meet our obligations to content and technology providers, including their ability to offer products and services, or as required by law.
  • As noted above, we may use statistics or other data regarding your usage of the Extempore Services for product development or other business analytic purposes, but only in anonymized aggregate form. We may make such data and statistics available to third parties, such as potential or existing customers, for business development, marketing or sales purposes.
  • If our company or our assets are acquired by another company, all or part of our business is sold, merged, dissolved, acquired, or in a similar transaction, or in the event of a corporate reorganization

Your access to some of Extempore Services and content .may be password protected. We recommend that you refrain from disclosing your username(s) and password(s) to anyone. We also recommend that you sign out of your account or service at the end of each session. You may also wish to close your browser window or mobile application when you have finished your work, especially if you share a computer with someone else or if you are using a computer in a public place like a library or Internet café or allow third parties to have access to your mobile device.

HOW TO CORRECT, AMEND, OR DELETE PERSONAL INFORMATION AND/OR UPDATE MY PREFERENCES

You may cancel your registration or membership, or update your preferences, at any time. If you don’t want to receive information about our products or services, please update your account preferences (where available), check the appropriate box when registering, and/or utilize the “unsubscribe” mechanism within the communications that you receive from us. To request deletion or corrections of other information,  email support@extemporeapp.com.

LINKS TO OTHER SITES

Our website and products include links to other web sites whose privacy practices may differ from those of us. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

CALIFORNIA PRIVACY RIGHTS

California Civil code § 1798.83 provides certain rights to California residents, including the right to request information regarding our disclosure of personal information to third parties for marketing purposes.  To request such information, please contact us as described below.

QUESTIONS?

If you have any additional questions or concerns related to this policy and/or our practices, please email us at info@extemporeapp.com.

PRIVACY POLICY CHANGES

If our information practices change in a significant way, we will post the policy changes here. This Privacy Policy was last updated on 1/7/2016.